Patients who rated their care as more compassionate were less likely to develop PTSD.
Stephen Trzeciak (left), a critical care doctor, and Brian Roberts, an emergency physician, talk at Cooper…
Physicians sometimes wonder how much patients pay attention to what they say and what kind of impact they have made.
The answer appears to be that a kind word and expression of concern from a…
After all, the evidence shows that physicians are spending two-thirds of their time on paperwork—not with their patients. Medical professionals, from MDs to front-office staff, are run off their…
Across the athenahealth network and beyond, healthcare organizations are designing and implementing simple interventions with outsized impact on outcomes, satisfaction, and success. Here’s another.
Dr. Stephen Trzeciak did not always believe that compassion makes a difference in health care – even if that seemed like the idealistic viewpoint to hold.
Then he took a look at the data. Trzeciak…